NQF Level

NQF 5

Credits

280

SAQA Nr

101865

Delivery Mode

Full time

Duration

18 Months

Cost Amount

R35 000 p.a.

Entry Requirements

  • NQF 4 (Grade 12) with Communication

South Africa’s growing Travel and Tourism industry demands relevant skills to support its expansion. This growth stems from international business, conferencing, sports, and events, as well as national and international tourism. The qualification’s content lays a foundation for learners to advance to related qualifications like Travel Consultant, senior/managerial roles in the travel industry, or entrepreneurial pursuits.

What will be included in our costs?

WORKPLACE MONITORING • External integrated summative assesment

Where can I get this qualification?

Ferndale
George Centurion Pofadder Online
Cape Town Gqeberha Roodepoort
George Online
Newcastle
Germiston
Meyerton Rustenburg
George

What this qualification consists of

Knowledge
modules

  • South Africa as a travel destination.
  • Selling products.
  • Office protocol, deportment and etiquette.
  • Local tourism destinations, attractions and itinerary Planning.
  • Introduction to Tourism.
  • Basic business calculations.
  • Apply End User Computing.
  • Business communication and customer services.
  • Social media and digital literacy.
  • Reception services.
  • Map work and itineraries.
  • Introductory Project Management.
  • Exhibition and special events.
  • Ready for work standards.
  • Develop and update tourism industry knowledge.

Practical skills
modules

  • Address protocol requirements.
  • Plan and develop culturally appropriate tourism operations.
  • Prepare, install and dismantle exhibition elements.
  • Source and provide destination information and an itinerary for a customer.
  • Manage, and assist in the administration and clerical support of office resources to facilitate the smooth and effective procurement of physical resources and services within the unit.
  • Prepare quotations.

Workplace experiences
modules

  • Research, design and sell local travel and tourism – related packages, products and services.
  • Apply ready for work standards to everyday work activities.
  • Handle customer and clients’ queries and liaison in a Travel Information Centre.
  • Operate an online information system for tourism related information.
  • Processing reservations and issuing documentation.
FFA Qualifications Future

The future is Hospitality

Download course outline

Explore the course on-the-go by downloading the course outline. Quickly reference the structure, objectives and key information whenever you need it.

Download now