Current legislation regarding the use of chemicals

Outline the organisation’s standards for linen and bed coverings, making and re-sheeting beds

Maintaining clean, ample supplies, sorting linen, and the correct way to deal with soiled linen

Importance of using the correct type of bed, pillow, or bed linen for individual guests

How to spot and what procedures to use if encountering bedbugs or other infestations

The environmental implications connected to the use of bed and bathroom linen

Describe safe working practices when working alone

The importance of communicating the status of rooms to other departments

How to recognise a suspicious item of property and how this should be dealt with

Lifting and handling techniques

Why it might be important to keep storage records and how to fill these in

Why keep storage areas secure, clean, tidy, and hygienic and how to do this

Explain the importance of responsible use of cleaning equipment, techniques, and chemicals

Communicate with team leader to accurately establish work to be done

Prepare for housekeeping duties, including preparation of equipment, linen, and other items

Clean and service a range of areas

Accurately complete records and communicate successful completion of tasks

Use discretion and maintain customer confidentiality at all times